What can you do if you are having trouble posting an audio or video comment in VoiceThread?

  1. Verify that your browser is up-to-date. Check these browser requirements
  2. clear out your browser cache - here are instructions - http://docs.voicethread.com/troubleshooting/clearing-the-browser-cache/
  3. clear our your cookies - http://docs.voicethread.com/troubleshooting/enabling-cookies/
  4. Try an alternate browser
  5. If all else fails, you can record your audio comment with another program on your computer or phone and upload it