- Make sure you are using Chrome or FireFox. They are VoiceThread's only supported browsers. Safari and Edge are NOT fully supported. https://voicethread.com/howto/browser-requirements/ If you are having issues in Chrome, please try Firefox.
- Clear out your browser cache. Instructions located here http://docs.voicethread.com/troubleshooting/clearing-the-browser-cache/
- Clear our your cookies. Instructions located here http://docs.voicethread.com/troubleshooting/enabling-cookies/
- Restart your computer. A previously in use program may be highjacking your microphone if you are having trouble recording audio.
Troubleshooting issues with VoiceThread
Modified on: Thu, Oct 4, 2018 at 3:22 PM
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