On May 29th, Panopto users will be required to upgrade to Recorder version 6.0. This can be done by logging in Canvas > Panopto Videos > Create a new session, and then downloading and installing the Mac recorder. (Mac Os version supported 10.14-10.12)
Note: if you are using a pre-6.0 version and try logging directly into the Panopto recorder, you will see the below window. Please close the Panopto Recorder and follow the above instructions to download and install the newest version of the Panopto Recorder.
Install Process: For Mojave users, during the install process you must choose OK on the below dialogue box in order for Panopto to be able to upload Panopto videos. If you do not, then you will need to contact email@example.com for help with this issue.
Allowing the Panopto recorder to access the Camera and Microphone: For Mojave users, when you open the updated Panopto recorder, you will need to allow the Panopto recorder to access to the Microphone and Camera.